Book a venue
FAQs
Find answers to frequently asked questions about our platform and services.
To book, simply click on the 'Request' button on the event page and follow the instructions. We will follow up with a quick email:
- to confirm your request and answer any questions you may have;
- to see if you need to customize anything (for example, you can add catering, drinks, venue, or lodging);
- to share a secure payment link.
You event will be booked once we receive the payment.
Yes, you are welcome to customize your event. All of our events are mix-and-match. For example, if you want to host a candle-making event at your office instead of a studio downtown, you can! If you want to add catering, we can help. Just drop us a note when you book, and we'll arrange it for you!
Yes, we work only with highly reliable vendors. Every single one of our vendors is a small business owner. We either saw them in action or received a recommendation from one of our clients. Small business owners spend years mastering their skills and put great care into planning your experience.
We accept all major credit cards, including Visa, Mastercard, and American Express. We also accept ACH transfers. You can securely enter your payment details by following the invoice/payment link in the confirmation email.
If your business needs to run team events regularly, we are happy to send invoices to your accounting software.
Cancel seven calendar days before your event time and get a full refund. All other cancelations are not refundable. However, if the experience provider agrees to it, you can receive a voucher to run the same experience on another date. For cancellations, please contact hello@spaciously.io